Delivery Policy


 

 

Delivery Policy

 

All orders are Hand delivered  in the Portland Metro area Delivery charge will be added per order

 additional costs may apply for orders outside of the Portland Oregon  area.

Lighter Than Air Balloons we make every effort to deliver your order as quickly and as conveniently as possible. Every gift is hand delivered by a professional so you have the confidence that your gift was received in good condition...

If orders are received by 11:00 AM Monday through Friday we will make every effort to deliver the same day in the Portland Oregon area Orders should be placed by

  calling 503-758-1664

If we encounter a problem for the service area you are requesting, a customer service representative will call you and/or email you to keep you updated on the situation. For example, if the recipient isn’t available when we attempt to deliver or we cannot reach them on that day, we will attempt to re-deliver the next day. Person must be available to receive the balloons. Balloons will not be left outside at door. Must be left with a person

Orders received after the cut off time may be delivered the following day.

Deliveries are typically made between the hours of 9:00 AM and 4:00 PM to business locations and between the hours of 9:00 AM and 6:00 PM to residence locations. If you have a special situation, please call us and we will do our best to accommodate you.

Before major holidays, we recommend that orders be placed at least five days in advance due to heavy volume.

Delivery to Hospitals

Lighter than air balloons is experienced at making deliveries to hospitals and works within the procedures set up by various institutions and in most cases only allowed to deliver to the nurses’ station or holding room. Unfortunately, ICU patients are often not permitted to receive gifts. Also, we do not deliver latex balloons as most hospitals do not allow them and some hospitals may not accept balloons at all. Please check with the hospital regarding delivery policies before placing your order.

If you have specific instructions for the delivery of your gift, please call us at

503-758-1664 to discuss. We will do our very best to meet your needs.